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 Value for Money  3.0
 Rooms  3.0
 Cleanliness  3.0
 Location  3.4
 Security & Safety  3.2
 Service & Staff  3.2
 Food / Dining  3.0
 Total  2.9

"swedish review... update"

User Rating:  5.0
Reviewer:   Andy D. of koh phangan, Thailand
Reviewed:   March 31, 2010  (see hostel reviews from Instantworldbooking.com)
Traveled:   April 2010     Type:   Active/Adventure
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Comments  (English):
checking my resort records ias the owner of phangan beach resort i find that there never was a guest of this name at the resort , we have no construction near or by the resort , we actually have the cleanest beach in the ban tai area and room prices are no where near the most expensive ,to be fair we entered into the lonely planet late 2008 early 2009 with brilliant reviews , as a western owned resort we are very careful with kitchen preperation and have never had a reported case of sickness from our restaurant in all of our history ,the only valid point to this make believe review is that we do have open roof bathrooms ,and for any body who has travelled extensively in thailand will know this is actually very hygeinic due to the sewer systems sometimes used in thailand , the acusation regarding theft from rooms is also unbelievable due to the fact that we have full time security on the beach and resort from 7pm til 7 am , clearing up the other ridiculous comment regarding cockroaches ......we have a monthly inspection from a pest control company who sprays the entire resort every month to control bugs and mozzies in and around the resort , this guest obviously (if she had ever been at the resort) had never been out side of sweden as when you visit the tropics you will encounter local wildlife including the ones you dont really want to see , we have so many return customers every year and we are always happy and open to improvements to the resort from their feed back ,all genuine feed back is always acted upon for the sake of the customer satisfaction and the reputation of the resort ,unfortunately slanderous rubbish cannot be acted upon as all the above mentioned by the " mystery ,never been to pbr customer" is utter nonsense

"worst bungalows in thailand!"

User Rating:  1.0
Reviewer:   Annika W. of Stockholm, Sweden
Reviewed:   November 4, 2009  (see hostel reviews from Instantworldbooking.com)
Traveled:   November 2009     Type:   Other
1 2 3 4 5
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Comments  (English):
Ugh! Where to start!

Electric down many times.
Big ugly cockroaches everywhere, I mean EVERYWHERE.
Bright lights like concentration camp outside.
Noisy building construction next door everyday.
Very hot cramped bungalows where cannot sleep after sunrise.
Dirty outside toilets without a roof.
Worst food imaginable from their "restaurant", got sick twice.
Dirtiest beach full of plastic bags and floating sewarage.
No swimng pool.
Many people complaining of things stolen from their bungalows.
Ugly owner attitude when asked for clean towels.
Unhappy faces in staff.
Most expensive bungalows on whole beach.
No refunds.

Don't go there. It will ruin your thai holiday forever.

"Phangan Beach Resort"

User Rating:  3.6
Reviewer:   Kevin C. of Ireland, Ireland
Reviewed:   January 14, 2009  (see hostel reviews from Instantworldbooking.com)
Traveled:   January 2009     Type:   Couple
1 2 3 4 5
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Comments  (English):
Great place to chill out. Friendly staff. Beutiful beach.

"phangan beach resort"

User Rating:  5.0
Reviewer:   Andy D. of koh phangan, Thailand
Reviewed:   November 14, 2008  (see hostel reviews from Instantworldbooking.com)
Traveled:   November 2008     Type:   Family
1 2 3 4 5
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Comments  (English):
unbelievable......as the owner of the resort mentioned i find that i have to write to all of our customers and explain the coments left on this website,we have been contacted by many reputable hotel review websites explaining that they have recieved from one group of people many many derogative reviews,we feel that there is a spite campaign for some reason against phangan beach resort, we have many many satisfied customers and we where voted the top beach resort for many months by the biggest internet booking system customers,with over 100 reviews we have customers returning all the time,the people who have left these rediculous comments on this website have no idea what damage could be done to a very successful businessby leaving comments which have no grounds,i as a proffesional would never let any of the above incidents happen on my resort and i urge the customers to contact me with evidence of the accusations for me to take up in the correct way and procedure,we will continue to have a fun and exciting business even though some people out there find it their mission to try and harm the bussiness,we look forward to 2009 and the satisfaction of many customers at our highly rated resort,thank you for your unwarranted stories to the anonomous customers and i urge you to contact me as soon a s possible

User Rating:  1.0
Reviewer:   A C. of Creet, Greece
Reviewed:   October 4, 2008  (see hostel reviews from Reservethailand.com)
Traveled:   September 2008     Type:   Other
1 2 3 4 5
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1 - 5 of 5 reviews




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